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The Right Way to Ask for Customer Reviews

The Right Way to Ask for Customer Reviews

Image via BigStockPhoto.com Unless a majority of them are negative, having more reviews is better than having fewer reviews. Sometimes, the total number of reviews for a product or company is prominently displayed on the website, and can serve as visual shorthand that...
You’re Doing Retargeting Wrong: Here’s How to Fix It

You’re Doing Retargeting Wrong: Here’s How to Fix It

Did you know that of all the targeting options you have when it comes to PPC, retargeting can be the most effective one? Image via ComScore The only downside is that many people do it so wrong. Grouping all your visitors into one audience and hitting them with the...
What Makes Customers Loyal to Brands?

What Makes Customers Loyal to Brands?

Image via BigStockPhoto.com In 2016, brands should be doing everything possible to promote customer loyalty. New sales are vital to a business and can help drive growth, but are executives forgetting the bread and butter of their income, their existing customers? To...
Why You Need Design Thinking and How to Use It

Why You Need Design Thinking and How to Use It

My daughters are fluent French-speaking wonders, and they’ve taught me something amazing about linguistics and communication: French speakers implement a specific salutation for different people holding different stations within society. It seems obvious, and there...
How Visuals are Telling the NAIAS Story

How Visuals are Telling the NAIAS Story

Politics: State of the Union President Obama delivered his final State of the Union address last Tuesday, and Twitter was all abuzz with #SOTU chatter. Overall, there were more than 950,000 Twitter mentions during the hour-long speech: While Obama addressed a host of...

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