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7 Ways to Make Your Business Storytelling Awesome

7 Ways to Make Your Business Storytelling Awesome

I am super passionate about what I do in the world of telling business and marketing stories. If you read my stuff and know me, you know I am a storytelling nerd from both the business and improv stages—and proudly! I love that storytelling is experiencing a...
A Customer Experience Book That Is Much More Than a Book

A Customer Experience Book That Is Much More Than a Book

There are a LOT of business books out there. Hell, I’ve written five so clearly the bar to clear isn’t that high. But rarely—very rarely—a book emerges that changes the way you think about books. And that IS a high bar to clear because the fundamental premise and...
How to Use Influencers to Amplify Social Media

How to Use Influencers to Amplify Social Media

Audience ≠ Influence As it tends to do in social media, the landscape, it is a-changin’. The rise of influencer marketing has forced many organizations to rethink their approach to social. It has ceased to be about the number of followers or the reach of each post;...
How to Reverse Engineer Your Competitors’ SEO Strategy

How to Reverse Engineer Your Competitors’ SEO Strategy

Image via BigStockPhoto.com The web is becoming increasingly saturated, which means more sites, more content and—most worryingly—more competitors. Standing out from the crowd can feel like a constant uphill battle, but becoming a front-runner isn’t just about...
6 Accidental Ways Companies Kill Innovation

6 Accidental Ways Companies Kill Innovation

Image via BigStockPhoto.com Companies pursue innovation with the best of intentions. But all too often, theses efforts quickly lose steam. We’ve all been there—someone pitches an idea, and it’s met with enthusiasm. Everyone is excited! The company wants to evolve; the...

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